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Requesting Public Records From The Louisiana Department Of Insurance

PUBLIC RECORDS INFORMATION FACT SHEET

Please see our options below for requesting Consumer Complaints, Rates/Manual Rules and Policy Forms records.

***Beginning November 15, Health Rates and Forms for 2015 can be accessed via www.ldi.la.gov/HealthRates.***

General: The Louisiana Department of Insurance (LDI) processes public records requests during regular business hours each business day. Public records requests are not processed on Saturdays, Sundays, or legal public holidays. Requests must be made in writing and can be made online or by using the LDI form for Public Records Requests. Responses are made to the person making the request. The Louisiana Public Records Law is at La. R.S. 44:1 et seq.

Special Information About Records at the LDI: Click here for special information about records at the LDI.

Method of Access:

Requests are made online below or on LDI Public Records Request Form(s) to:

Custodian of Records
Louisiana Department of Insurance
1702 North 3rd Street, Baton Rouge, LA 70802-5143
P.O. Box 94214, Baton Rouge, LA 70804-9214

Response to Request: To respond to a request for access to the LDI public records, the LDI needs certain information from the requestor. LDI staff must search, retrieve and view records. The requestor will be informed of the status of the request within three days of receiving it. The requestor is notified of applicable fees due. See "Fees" below. Upon receipt of applicable fees, public records are available to the requestor. If payment is not received within 10 working days after notice is forwarded by the LDI to the requestor, it may be necessary for the requestor to initiate a new request.

Estimate of Fees: If an estimate of costs is requested, the requestor must specify that and copies will not be made until after the requestor provides written confirmation of the order.

Online Requests: Online requests may be made from this website, www.ldi.state.la.us. Continue below to accept terms and make an online request.

Requests by U.S. Mail, courier, facsimile, or in person: Requests may be made by U.S. Mail, courier or in person to Custodian of Records at the above address. Requests by facsimile may be made to 225.342.1632. For requestors’ convenience, the LDI forms for public records requests are: (1) Public Records Request Form and (2) Certification for Free or Reduced Rates. Requests are NOT made to individual LDI staff E-mail addresses because individual members of the LDI staff may be unavailable when an E-mail is received, resulting in the potential for the public records request response team being unaware that the request has been made.

Fees:

Uniform Fee Schedule; Administrative Code: The Uniform Fee Schedule for copies of public records is published in the Louisiana Administrative Code at LAC 4:I.301. After clicking on this hyperlink, click on Part I, Chapter 3 - Fees.

Local Access to LDI Public Records (View the Public Record at LDI): There is no fee assessed to view the public record at the LDI office.

Free or Reduced Rate: In order for the LDI to consider a free or reduced rate copy of the public record, the requestor must (1) qualify and (2) certify qualification for free or reduced rate. See LDI Certification for Free or Reduced Rates form. The requestor must also complete the Public Records Request Form.

Upon receipt of a request and review of records requested, the LDI will forward an invoice to the requestor. Fees are then paid by check or money order payable to the Louisiana Department of Insurance and forwarded to:

Assessment & Data Management
Louisiana Department of Insurance
1702 North 3rd Street, Baton Rouge, LA 70802-5143
P.O. Box 94214, Baton Rouge, LA 70804-9214

RECORDS ARE UNAVAILABLE UNTIL
FEES (Where Applicable) ARE RECEIVED.

Payments cannot be made online at this time.

Disclaimer: The information contained in this website has been carefully prepared from the best available sources of data. While every effort has been made to ensure that content is accurate, complete and current, LDI recognizes the possibility of error. It is the responsibility of each individual to use the data appropriately, for general informational purposes, and not as an exclusive basis for decision-making. LDI makes no warranty, express or implied, for its accuracy, completeness, currency, or its use for any general or particular purpose, nor assumes any responsibility in the use of this service or its contents. This website contains links to other Internet sites not owned or controlled by LDI that may be of interest; however, LDI cannot monitor all linked resources at all times. Therefore, the content of those sites is to be considered strictly that of the authors and may not necessarily represent the opinions or policies of LDI.

(Rev. 0312)


TO FILE AN ONLINE REQUEST

Accept the terms by clicking "I Understand and Accept the Terms Described Above" below.

To return to the LDI Home Page, click "I Decline" below.

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