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Frequently Asked Questions for WebTeam

Please review the Frequently Asked Questions already submitted and answered for this division. If you require further assistance, you may elect to submit a new question to this division staff.

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I am trying to download my wall certificate online. After I enter my information and click next, I receive a Microsoft Internet Explorer error that states, ''Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.'' What is the problem?
Please install Adobe Reader 7.0. You may download this software for free at this address: www.adobe.com. If you need assistance with this or would like additional information, please continue to fill out this form and we will contact you as soon as possible.
I am trying to download my wall certificate online. After I enter my information and click next, I receive a blank screen with "Done" in the status bar and the PDF file does not display. What is the problem?
Please click the refresh button located at the top of your browser in the toolbar while you have the white blank screen displayed. If you need assistance with this, please continue to fill out this form and we will contact you as soon as possible.
End FAQs

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