Volume 13, Issue 5
  May 2022


Our monthly newsletter addresses consumer insurance topics as well as timely information on issues affecting senior citizens in Louisiana.


To find out if Consumer Advocacy will be in your area or to request a speaker for your organization, call 225- 219-0619 or send an email to: consumeradvocacy@ldi.la.gov.

Filing a Claim: Auto Insurance

The Louisiana Department of Insurance advises policyholders to review their auto insurance policy to see what types of coverage are included. If you have been in an accident and need to file a claim, here are a few things to keep in mind.

Collect Information. You should exchange information with the other driver after a car crash. Share your name, address, and the name and phone number of your insurance company.

Take a photo/video. Use your phone to take photos or video of the accident only if it’s safe to do so.

File a claim. Contact your insurance company as soon as possible. Your insurance company will assign a claims adjuster to assess the damage.

According to LA. R.S. 22:1892(D)(1), as the owner of a motor vehicle involved in an accident or submitting an insurance claim, you have the right to select the repair facility of your choice.


Modern business center

Did You Know?

The Division of Diversity and Opportunity is housed within the Office of Consumer Advocacy and Diversity at the Louisiana Department of Insurance. The division assists small, minority, and disadvantaged insurance agencies, producers, and claims adjusters by providing educational and informational services. Here is a quick overview of the division’s activities:

  • Provides training, seminars, and programs to assist producers and persons in the insurance industry with obtaining contracts and employment.
  • Conducts presentations on risk management, cybersecurity, and insurance as it relates to small and historically disadvantaged businesses.
  • Organizes free Building Blocks Workshops throughout the year for agents across the state.

The Division of Diversity and Opportunity also works with Louisiana high schools and universities to promote insurance literacy and help students learn about the industry. To learn more about our Careers in Insurance Program, click here.

senior on phone

A Final Note

Medicare beneficiaries are encouraged to contact our senior health staff if they’re having trouble understanding their coverage options and benefits. If you have Medicare and are enrolled in a prescription drug plan, you can receive extra help paying for premiums, deductibles and co-pays. You can apply with the Social Security Administration. Local Social Security Administration Offices are now offering more in-person appointments. You can schedule an appointment online or call for help at 800-772-1213. You can reach our senior health staff at 800-259-5300.


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Office of Consumer Advocacy
(225) 219-0619 or (800) 259-5300

P.O Box 94214

Baton Rouge, LA 70804-9214