September 8, 2016


Commissioner Donelon Requests Extension of NFIP Proof of Loss Deadline Related to the Recent Flooding

Insurance Commissioner Jim Donelon is asking the Federal Emergency Management Agency (FEMA) to extend the filing deadline for Louisiana policyholders impacted by flooding. FEMA’s National Flood Insurance Program (NFIP) requires homeowners to file a Proof of Loss form to claim damages within 60 days of a flood.

“In light of the widespread flooding and the complete devastation that some families and businesses are dealing with, filing the Proof of Loss form can be an additional challenge in an already stressful time. It is especially difficult for those previously affected by the March storms that are now suffering a second loss,” said Commissioner Donelon. “FEMA granted us an extension after the flooding in March and I am asking for a similar courtesy after the flooding in August. Anything we can do to help ease the burden of those rebuilding their homes and lives is needed at this time.”

It’s important to understand that filing the Proof of Loss is necessary even after filing a claim for your flood damage. The Proof of Loss is a sworn statement of the amount a policyholder is claiming including necessary supporting documentation. The form must contain the specific details required by the Standard Flood Insurance Policy. This document substantiates the insurance claim and is required before the NFIP can make payment. Those needing to file a claim as a result of the recent flooding are urged to contact their agent or call the NFIP Claims Department at 1-800-621-FEMA (3362).

To read Commissioner Donelon’s letter requesting an extension of the deadline for Proof of Loss forms, please click here.


About the Louisiana Department of Insurance: The Louisiana Department of Insurance works to improve competition in the state’s insurance market while assisting individuals and businesses with the information and resources they need to be informed consumers of insurance. As a regulator, the LDI enforces the laws that provide a fair and stable marketplace and makes certain that insurers comply with the laws in place to protect policyholders. You can contact the LDI by calling 1-800-259-5300 or visiting