Volume 12, Issue 3
March 2021


Our monthly newsletter addresses consumer insurance topics as well as timely information on issues affecting senior citizens in Louisiana.


To find out if Consumer Advocacy will be in your area or to request a speaker for your organization or group, call (225) 219-0619 or send an email to: [email protected]

Upcoming Events     



View Louisiana's Open Meetings Law on the legislative website by clicking here.

Quick Facts: Special Enrollment Period for ACA

Louisiana residents who need to secure healthcare coverage through the Affordable Care Act Marketplace can take advantage of a Special Enrollment Period. It runs February 15 through May 15. During this time, you can enroll in new coverage or change your current plan. Head over to healthcare.gov to sign up or get more information. 


Medicare fraud

Fighting Medicare Fraud

The Medicare Advantage Open Enrollment Period ends March 31. Our senior health staff would like to remind Medicare beneficiaries about the importance of protecting their personal information. A first line of defense is to never share your Medicare number or Social Security number. Also, pay special attention to bills from your provider following services. When someone uses your information to submit fraudulent claims to Medicare, it’s called medical identity theft. If you find a charge for a service you didn’t receive, here are steps you can take:

Contact your health care provider. Request an itemized statement.

Review your paperwork. Medicare beneficiaries should check the Medicare Summary Notice.

Log on to Medicare.gov. You should be able to view claims information within your account.

Contact Medicare. If you determine you have been charged for a service you didn’t receive, call 1-800- Medicare.

If you have questions or concerns about your Medicare coverage or a billing statement, our senior health staff is available to help. Call us at 1-800-259-5300 or log on to ldi.la.gov/SHIIP .


contact us

When Should I Contact LDI?

The Louisiana Department of Insurance is here to make sure you’re getting the insurance coverage you pay for. We understand insurance can be confusing, so to help you become more knowledgeable we offer many consumer publications. We also have staff on hand to answer your questions. Here are some of the ways we can help you:

  • Verify information about an insurance company or producer.
  • File an insurance complaint.
  • Understand your policy.
  • Find information on a deceased relative’s life insurance policy bought in Louisiana.
  • Provide educational or informational programs and presentations.
  • Answer questions regarding Medicare and the Medicare Prescription Drug Program.

Click here to see how we have assisted consumers across the state.



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Office of Consumer Advocacy
(225) 219-0619 or (800) 259-5300

P.O Box 94214

Baton Rouge, LA 70804-9214
[email protected]