Consumer Guides and Publications
You can request free copies of any publication by contacting the Department at 1-800-259-5300 or (225) 342-5900.
General
Louisiana Department of Insurance: How Can We Help You? - Information on what the Department does and how we can assist insurance consumers in Louisiana.
How to File an Insurance Complaint - A step-by-step explanation of how to file a complaint and what help you can expect from the Department once your complaint is received.
Office of Consumer Advocacy and Diversity: What Can We Do For You - Informs Louisiana citizens about the Department's Office of Consumer Advocacy and Diversity staff and how they can help.
Consumer Advocacy Newsletter - A quarterly newsletter addressing topics of interest to consumers and Medicare beneficiaries.
Division of Diversity & Opportunity: We're Here For You - Informs Louisiana citizens about the Department's Division of Diversity & Opportunity. (Spanish version/En Español)
Becoming a Licensed Producer - Information about the producer license application process in Louisiana.
Becoming a Licensed Adjuster - Information about the adjuster license application process in Louisiana.
Career Opportunities in the Insurance Industry - Information on various careers in the insurance industry.
Workers' Compensation Dos and Don'ts - Information on workers' compensation in Louisiana.
Auto
Consumer's Guide to Auto Insurance - Shopping tips, updates on auto insurance laws, policy terminology and discount information.
Auto Theft: Don't Be a Victim - Promotes public awareness on auto theft prevention and insurance fraud by providing tips on how to better protect your vehicle from theft.
Guide to Teen Auto Insurance - Answers to common questions teenagers and parents have about auto insurance.
Consumer's Guide to Auto Insurance After an Accident - Explains an owner's insurance rights in having their vehicle repaired after an accident.
Property
Consumer's Guide to Homeowners Insurance - Shopping tips, policy terminology, discount information and easy-to-use worksheets make this series a consumer favorite.
Renters Insurance Guide - Provides answers to many common questions concerning insurance needs for a rented property.
Surplus Lines: Insuring Rare, Unusual or Exposed Property in Louisiana - Provides information on surplus lines insurance.
Solving the Puzzle of Managing Risk for a Small Business - Information on the types of insurance products that can help manage the risks of a small business.
Health
Consumer's Guide to Health Insurance - A guide to help consumers better understand and make decisions regarding health insurance.
Understanding Your Healthcare Rights - Information on the appeals process if your health insurance plan denies treatment based on medical necessity.
Health Insurance Rates for Individuals and Small Groups - Information on how health insurance rates are determined for Individual and Small Group policies.
Glossary of Health Insurance Terms - A glossary of the most commonly used health insurance terms provided by the National Association of Insurance Commissioners (NAIC).
Senior Health Insurance Publications - A link to publications that offer guidance on Medicare and other senior health issues.
SHIIP: Free Medicare Counseling - Informs seniors in Louisiana about SHIIP counselors who can help them with their Medicare questions.
Health Care Resources for the Uninsured - Provides information about health care resources for uninsured residents in Louisiana.
Coordination of Benefits Appendix C. - Regulation 32 - Provides Appendix C. as published in Regulation 32 in reference to an explanation for secondary plans on the purpose and use of the benefit reserve.
Storm
After the Hurricane Hits - A quick reference page perfect for hurricane season.
Residential Property Storm Mitigation Incentives - Information on how Louisiana residents can receive incentives for strengthening their homes against storms and hurricanes.
Weathering the Storm - Provides advice on how to handle your insurance needs before, during and after a storm.
Post-Disaster Insurance Guide for Seniors - Provides advice on the claims process following a disaster.
After the Flood- Guidance for vehicle owners.
Cleaning up after the storm - What to do and not do after your home has suffered storm damage.
Look Out for Contractor Fraud - Tips to protect against fraud when hiring a contractor after a storm.
Catastrophe Claims Process Disclosure Guide - Gives property insurance policyholders a detailed overview of the claims process.
National Flood Insurance Program Claims Handbook - Handbook detailing what homeowners, renters and business owners can do to prepare for and recover from a flood event. It guides policyholders through each step of the process and covers filing a claim.
Fraud
Insurance Fraud: A Crime That Affects Everyone - Information on how to recognize and report all types of insurance fraud.
Insurance Fraud: Just Don't Do It - A brochure to raise awareness about insurance fraud and its consequences.
Don't Be a Victim of Auto Theft and Burglary - Quick reference tips on how to protect yourself from becoming a victim of auto theft and burglary.
Life
Consumer's Guide to Fixed Deferred Annuities - Explains the difference between the types of annuities and how to choose one that will best fit your needs.
Consumer's Guide to Life Insurance - Information on life insurance options.
Louisiana Long-Term Care Partnership Program - Informs citizens of Louisiana about the Long-Term Care Partnership Program.